Support

Who addresses delivery error e-invoice?

⚠ Machine-translated answer, not yet manually reviewed. For the exact wording, see the Slovak original.

Short answer

Depends on the layer of error. Master data is handled by the sender, the purchase and delivery infrastructure provider, rejection or incorrect capabilities often by the recipient or its provider. First, it is necessary to determine where the error occurred.

Consignor

Data and XML

Document number, partner, EndpointID, VAT Data and validity XML they are the responsibility of the consignor.

Provider

Delivery layer

Loopup, routing, technical states and blackouts are handled by delivery partner.

Consignee

Rejection and Skills

If the beneficiary does not support the document or rejects the content, a specific reason for it is required.

e-invoice Centre

Diagnostics, Not Delivery

e-invoice Centre helps read bugs and prepare evidence, but is not Access Point nor e-invoicing delivery-service provider.

Conclusion

Not legal advice. Machine-translated answer, not yet manually reviewed. For the exact wording, see the Slovak original.