What to do if the recipient cannot open an annex to e-invoice?
Short answer
If the recipient fails to open the file attached to e-invoice, the e-invoice itself as a tax document thus does not automatically lose its legal value resulting from structured content according to § 74 Act on VAT, not from whether a particular annex is currently legible. The first step is to verify which mime type the annex has been marked and whether the recipient has access tocii software capable of opening such a file type.
Notwithstanding the Annex
The non-functional annex does not invalidate the tax document.
First step
Find out what format the attachment was marked.
Second step
Check that the recipient has the ability to open the file.
With a persistent problem
Request attachment in a different format or channel.
Conclusion
Inoperative attachment to e-invoice does not affect the validity of the tax document itself; the problem is solved by verifying the format and, if necessary, requesting an annex in a different format from the supplier.
Sources
- Law No. 222/2004 Z. z. o VAT, § 74 ods. 1
Not legal advice. Machine-translated answer, not yet manually reviewed. For the exact wording, see the Slovak original.