Customer

What to send to the customer when he cannot accept e-invoice?

⚠ Machine-translated answer, not yet manually reviewed. For the exact wording, see the Slovak original.

Short answer

Do not just send a sentence to the customer that e-invoice It's not. Send invoice number, type XML, page identifiers, required channel, technical error or status and PDF preview only as a device. At the same time, ask for the right income, Peppol ID or confirmed replacement procedure.

Data

Page identifiers

Send company registration number, VAT identification number, invoice number and addressee.

Error

Specific status

Technical reasons will help faster than general administration.

Preview

PDF as aid only

PDF does not replace XMLbut helps a person to check the contents.

Channel

Ask for the right income

Have the customer confirm where and how the document is to come.

Conclusion

Send specific technical data and request the correct channel, not just a PDF replacement.

Sources

  • Law No. 222/2004 Z. z. o VAT, § 76a a § 85o
  • Financial Administration of the Slovak Republic FAQ k e-invoice
  • Agreement with the customer and the delivery partner

Not legal advice. Machine-translated answer, not yet manually reviewed. For the exact wording, see the Slovak original.