Complaint

How should a received e-invoice be disputed?

⚠ Machine-translated answer, not yet manually reviewed. For the exact wording, see the Slovak original.

Short answer

Record the dispute precisely: preserve the original XML, the reason for the dispute, the validation report or substantive discrepancy, communication with the supplier, and the decision on whether a corrected document, credit note or explanation is expected.

Reason

Technical or substantive

Distinguish invalid XML, wrong amount, wrong delivery, missing order or wrong customer.

Evidence

Report and original

Attach the validation report, invoice number, XML and the specific field or item that does not match.

Supplier

A clear next step

Request a corrected document, credit note, explanation or technical correction of the export.

Status

Stop payment

The claimed invoice is not to be paid without a decision or exception.

Conclusion: An e-invoice complaint is a process status supported by evidence. The more specific the reason, the quicker the correction.

Sources: Financial Administration e-Invoice FAQ, Peppol Invoice Response context, internal complaint workflow. Verified 5 July 2026.